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CONSUMER INQUIRIES

If you have any questions, you might as well look at our list of frequent questions first, and then you can find the answers. It's best. Or you can go to our blog with specific application instructions of our products, which can also bring you some answers.
If you can't find the answer in the above ways, please email us. Due to the COVID-19, we temporarily suspended our call center, so you may not be able to seek answers by phone, but we will contact you by email as soon as possible.

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Frequently Asked Questions

Dogsfuns GPS uses a variety of technologies to locate your pet all day, including:

 

  • Direct access to satellite network via on-board GPS module
  • API search for nearby Wi Fi networks
    Location reported by the owner’s smartphone
  • Other Technologies|


At all times, we try to provide a reasonable and accurate location with minimal delay while ensuring the best battery life

No, you not need a subscription to use this product. Free of Monthly subscription Fees.You only need to pay for your nano PIM card.

You can track any place where there is cellular service. Our GPS trackers are not limited by range like some Bluetooth tracking products. GPS trackers work by getting their location from GPS satellites and reporting that location back on the cell network. Our trackers work all over the world and will track anywhere there is cellular service.

It’s easy to track your device. You can track your device from any web browser or smartphone. After receiving the tracker, you will be able to log in to the tracking application of IOS or Android (or any web browser) and start tracking according to the steps in the user manual.

 

If you need any questions, you can contact us directly by email: [email protected] Thank you.

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